Terms and Conditions
Welcome to our online store. By using our website and making a purchase, you agree to the following terms and conditions.
Handcrafted Products
All our products are handcrafted with care and dedication. Due to the nature of handmade items, there may be slight variations in each piece. We believe this adds to the uniqueness and charm of our products.
Product Images
The images of the products on our website are for illustrative purposes only. While we strive to display the colors accurately, the actual colors you see will depend on your monitor and may vary slightly from the product.
Color Variations
Please note that due to the handmade nature of our products, there may be slight color variations between batches. We cannot guarantee that the color of the product you receive will be exactly as shown in the images on our website.
Pricing and Availability
All prices are listed in £ (pound) and are subject to change without notice. We reserve the right to modify or discontinue any product at any time without prior notice. We strive to ensure that all details, descriptions, and prices are accurate, but errors may occur.
Order Processing
Orders will be processed and shipped within 3 business days. You will receive a confirmation email with tracking information once your order has been dispatched.
Shipping and Delivery
We offer various shipping options to suit your needs. Delivery times may vary depending on your location and the shipping method chosen. We are not responsible for any delays caused by customs or postal services.
Returns and Exchanges
If you are not satisfied with your purchase, you may return the item within 14 days of receipt for a refund or exchange, subject to our return policy. The item must be unused, in its original packaging, and accompanied by a receipt or proof of purchase.
Privacy Policy
We value your privacy and are committed to protecting your personal information. Please refer to our Privacy Policy for details on how we collect, use, and safeguard your information.
Contact Us
If you have any questions or concerns about these terms and conditions, please click on the "Contact Us" tab above.
Privacy Policy
- Information Collection: We collect personal information that you voluntarily provide when you register on our site, place an order, subscribe to our newsletter, or contact us. This may include your name, email address, mailing address, phone number, and payment information.
- Use of Information: The information we collect is used to process your orders, manage your account, send you promotional emails, and improve our website and services. We do not sell, trade, or otherwise transfer your personal information to outside parties except to trusted third parties who assist us in operating our website, conducting our business, or serving you, so long as those parties agree to keep this information confidential.
- Data Security: We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secure networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed as stated above.
- Cookies: We use cookies to enhance your experience, gather general visitor information, and track visits to our website. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enable the site’s or service provider’s systems to recognize your browser and capture and remember certain information.
- Third-Party Links: Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
- Consent: By using our site, you consent to our website's privacy policy.
- Changes to Our Privacy Policy: If we decide to change our privacy policy, we will post those changes on this page. Policy changes will apply only to information collected after the date of the change.
- Information Collection: We collect personal information that you voluntarily provide when you register on our site, place an order, subscribe to our newsletter, or contact us. This may include your name, email address, mailing address, phone number, and payment information.
